We target a 60-minute response time for emergency calls anywhere in San Diego County. Our dispatch team is staffed around the clock — including weekends and holidays — so you reach a live person, not a voicemail. Once on site, we begin extraction immediately rather than waiting on an assessment appointment. Call (619) 880-6554 any time.

Yes. Fadox Construction is an approved contractor and preferred vendor for all major insurance carriers and third-party administrators (TPAs). We submit restoration estimates to your adjuster within 24–48 hours, manage all claim documentation, and communicate directly with your insurer on your behalf. We strongly recommend calling us before contacting your insurance company — homeowners who do typically receive more complete coverage. Learn more on our water damage restoration page.

Fadox Construction is an IICRC-certified firm, meaning our technicians are trained and tested to the IICRC S500 and S520 standards for water damage and mold remediation respectively. We also hold CA General Contractor License #1059186, are fully bonded and insured, and are listed with the Better Business Bureau.

The drying and mitigation phase typically takes 3–5 days depending on the extent of damage and materials affected. Reconstruction — drywall, flooring, paint — follows insurance approval and generally takes 1–3 weeks for most residential jobs. We submit estimates to your insurer within 24–48 hours of our assessment, and can usually schedule the rebuild within one week of approval. See our water damage restoration page for a full process breakdown.

Both — and that's a meaningful difference. Many restoration companies handle only the mitigation (water removal and drying) and hand you off to a separate contractor for repairs. Fadox carries a CA General Contractor license and manages the full scope: extraction, structural drying, mold treatment, and complete reconstruction under one contract and one warranty. No coordination gaps, no finger-pointing between two companies.

Not always, but it depends on response time and the materials involved. The CDC recommends that any wet building materials be dried within 24–48 hours to prevent mold growth. If water sat longer than that, or if porous materials like drywall, insulation, or wood framing were saturated, a mold assessment is strongly recommended. Fadox provides free mold assessments — contact us and we'll give you an honest evaluation.

We serve all of San Diego County including Downtown San Diego, La Jolla, Chula Vista, El Cajon, La Mesa, Santee, Escondido, Carlsbad, Oceanside, National City, Poway, Spring Valley, Lemon Grove, Del Mar, Encinitas, and surrounding communities. Visit our service areas page for the complete list, or call (619) 880-6554 to confirm coverage at your address.